Business Segments

(millions of yen)

	2019/2	2020/2	2021/2	2022/3	2023/3
Clerical human resource services	14,753	15,686	25,517	37,124	45,666
Business Process Outsourcing	8,513	8,463	17,202	27,150	35,718
Customer Relationship Manegement	2,870	3,604	3,465	4,210	4,457
Office Services	3,369	3,618	4,848	5,762	5,490
Manufacturing human resource services	3,112	3,194	3,225	4,590	5,483
Sales human resource services	492	1,947	1,251	1,065	1,092
Other	267	274	282	320	294
Total	18,624	21,103	30,276	43,100	52,536

* we integrated this business into the business process outsourcing section under the clerical human resource services business from the beginning of the fiscal year ending March 31, 2024
* FY 3/22 was a 13-month period due to the change of the fiscal year end.

FY3/23 Rate

(%)

■ Clerical human resource services	45,666
■ Manufacturing human resource services	5,483
■ Sales human resource services	1,092
■ Other	294

Clerical human resource services

(millions of yen)

Business Process Outsourcing

(millions of yen)

Customer Relationship Manegement

(millions of yen)

Office Services

(millions of yen)

Manufacturing human resource services

(millions of yen)

Sales human resource services

(millions of yen)

we integrated this business into the business process outsourcing section under the clerical human resource services business from the beginning of the fiscal year ending March 31, 2024

Other

(millions of yen)

Total

(millions of yen)

	2014/2	2015/2	2016/2	2017/2
Business Process Outsourcing	6,187	8,410	10,853	12,193
Customer Relationship Management	3,380	3,040	2,931	2,903
Manufacturing and Technology	1,099	1,546	1,632	2,120
Office Services	931	950	1,189	1,242
Total	11,598	13,948	16,607	18,459